Hp touchpad not working windows 10 after update. Occurs mostly in Windows 10/11.

Hp touchpad not working windows 10 after update With the latest drivers I could find (19. 1 last night after finally getting my laptop running again (has broken 2 times with maybe a years worth of use) and now my touch pad isnt working. If it does not find the driver recheck that the driver is not zipped. Jan 1, 2025 · Thank you for your reply. Also for reference the F button functions such as brightness etc don't work either at that stage. I noticed when I was doing the install that my touchpad was not working but if I connected an external mouse, it worked. Even if i delete and i try installing driver avilabe at hp for my laptop and window v 1909, Windows installs their default driver. Update the Driver via Device Manager. The touchpad might not work if the last Windows 11 update is not compatible with the system or touchpad. Occurs mostly in Windows 10/11. Power button, touchpad, fingerprint reader and any external keyboards work fine. For your HP Elitebook 840 G6's non-functioning touchpad buttons post-Windows 11 install, download specific touchpad and keyboard drivers from the HP support website. I really need my laptop to be fully functional. I have done all Windows updates, updated the driver and still connot get it to work. If you have tried all these steps and the touchpad is still not working, it's possible that there is a hardware issue with the touchpad itself. Looked at support videos and articles. Click on Uninstall. Select the box next to any updates you want to install, and then click Feb 25, 2020 · This work with external USB mouse but not the touch pad for the laptop. Please click “ Accepted Solution ” if you feel my post solved your issue, it will help others find the solution. I tried the whole sequence on the HP Troubleshooting Guide for both Keyboard and TouchPad and nothing solved the problem on Windows. Review the list of updates. Feb 28, 2020 · All working fine on my HP touchpad until last week Windows 10 update,. 44. The touchpad on my laptop (HP Envy*) isn't working. Locate the Problematic Device: Find the I2C HID Device under Human Interface Devices or Other devices. Jan 22, 2024 · Omen 15-dc0003nx , synaptics touchpad driver not working, I installed all the drivers from hp drivers portal but of no use. For information on how to update drivers using Windows Update, see the following article: Automatically get recommended and updated hardware drivers. This sucks as I'm no longer able to scroll using my Jun 16, 2021 · elan clickpad driver not working properly after windows 10 21H1 update to whom it may concern my name is Simone and I have an issue with my laptop's touchpad. If you installed this application May 19, 2024 · Fix 3: Update or Reinstall the Touchpad Driver. Ran it again. It DOES work in the BIOS screen, etc, however. Dec 7, 2018 · My touchpad is not working. The system might at times shut itself off during installation. Right-click on Windows and select Device Manager. Windows itself installs Synaptic SMBus Touchpad driver. In the following paragraphs, we will delve deeper into practical solutions aimed at fixing the HP touchpad not working issue. I'm pretty sure it's a software issue (specifically an issue from within windows) as it works just fine und Jun 19, 2024 · But don’t worry! This is a common issue and you can fix the HP touchpad not working quickly and easily! How do I fix the Touchpad not working on HP. but it's not working. Press the Windows + I to open Settings. Do not worry. exe . If I go into device manager in the 'mouse and other poiinting devices' section t Jan 17, 2024 · Visit the official HP support website, enter your laptop's model number, and download the latest drivers. 1) Update the Touchpad driver from the PC maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. I Aug 26, 2020 · Not working sir after the windows 10 20h2 19420. If you are still having trouble, then try updating the driver using this: sp72142. And it won't work until I downgrade that particular driver. Actually, I think I only installed the chipset drivers and not the touchpad driver so maybe that was the difference. Here are 3 fixes for you to try. Here are some steps Aug 23, 2022 · The Windows 11 touchpad not working often occurs after a user makes a Windows 11 update. If Windows Update says your device is up to date, you have all the updates that are currently available Oct 27, 2024 · My Hp Omen Synaptics Driver isn't working after The Windows Update V 24H2. g. Welcome to HP Support Community. 5. To access it go to the following menu items: Feb 4, 2024 · There was a recent update of my windows 10 to version 22H2. Now locate the Touchpad device. i have tried installing in compatibility mode and the driver says it installed and device is up to date but that is not the case. I did a complete reinstall. I tried the followings methods. I suspect they probably haven't released a BIOS update for 20H2 yet. Apr 23, 2023 · I suggest to follow these steps and if that did not work, please let us know: If your touchpad isn’t working at all after upgrading to Windows 10, you’ll need to plug in a USB mouse temporarily to try to fix things. Sep 7, 2023 · My touch pad and keyboard stopped working a while back after a Windows 10 update. COM. You don’t need to try them all; just work your way down until your problem is solved. Enable Touchpad in Settings. HP Support Assistant Updates - 1) In the search box, type, and open HP Support Assistant. It sounds like the touchpad driver may not have been reinstalled properly after your Windows 10 Pro reinstallation. ( 1 ) Make backup copies of the most important personal files and data to external <USB hard drive>. BIOS Update: Check if there is a BIOS update available for your laptop. 610 update same problem in previous version synaptics touchpad driver is completely install but not working in this version the driver can't even Install always show a massage this program is not compatible with the os 10. As issues are identified, HP will release updated drivers and software as fixes through Windows update as well as our Software Download pages. Here is a demonstration of what I mean. A" from HP site. I Jan 9, 2019 · After installing the 1809 update for windows the touchpad on my hp laptop does not work. Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. I'm a graduate student with finals coming up in 2 days. If your touchpad has stopped working shortly after updating any drivers, a driver conflict could be the problem. Tried driverspack software but still Jan 2, 2024 · If you’re on Windows 10, and you find that your Elan touchpad suddenly stops working, you’re not alone. If there are updates, follow the instructions provided by HP to update the BIOS. Feb 13, 2023 · Try these fixes for Windows 10 touchpad that work most often:1) Update the Touchpad driver from the PC maker's Support Downloads web page, using the full model number, Serial Number or Dell Service After attempting to update the he driver and then disabling/enabling it failed I decided to Uninstall and then Reinstall the device, this worker for a day until the issue again persisted. Jul 25, 2024 · Hi @Ammy30,. May 25, 2021 · Try reinstalling the Touchpad Drive from Device Manager - Select the Start button, type Device Manager, and select it from the list of results. It keeps trying to uninstall it and then I give up after a while. Hi,I just found out that after the recent OS update version 21H1, my touchpad stopped working. Since then I have got help from hp via the device assistant (chat). ANd if i try to go into the advanced mouse options all it tells me i May 16, 2023 · 1. When I enter the model in the Driver section, it offers no results, everything is empty. Roll back to a previous driver: Go to Device Manager > Mice and other pointing devices > Synaptics Touchpad, right-click, and select Properties > Driver > Roll Back Driver. I used a wireless keyboard and mouse to make do for a while (including an update to Windows 11) but now wish to resolve the problem. I have also updated Windows 10 to version 1903. Solution 1: The keyboard in Windows 10 has an automatic detector to disable the keyboard and the trackpad as soon as it becomes a 'tablet'. Check for Windows updates . 2) Check for updates. Dec 21, 2020 · 2019 HP Elitebook 840 G5 with Windows 10 (64-bit). I've suddenly started having issues with my touchpad. So next I followed the '7 ways' as mentioned above. If you’re still clinging to Windows 10, then the news you need to know is that Microsoft will end support on October 14 2025. To do that, go to Settings > Windows Update (Windows 11) or Settings > Windows & Security > Windows Update (Windows 10) and then click the Check for updates button to let Windows 10/11 download and install the correct touchpad driver. Unfortunately, the problem has also stopped Windows 10 built in Antivirus from working. (Code 10) A request for the HID descriptor failed. If the “touchpad not working HP” issue persists, then go on with other solutions. Welcome to The HP Support Community. Below is the support page for your laptop, from the 'Driver-Keyboard, Mouse and Input Devices (5)' section, try installing each of the two Elan touchpad drivers that HP provide for your laptop to see if either one will get your touchpad working. Jan 22, 2019 · After a clean install of windows 10 64 bit (was 8. but changing install did not work as well. Device settings Next, click Start > Settings > Devices > Mouse & touchpad. Kind regards, Bart Oct 9, 2024 · - The HP driver page only shows one option for Windows 10 (after selecting both the generic Windows 10 option and the specific quality release), attempted older versions for Windows 11 as well. You may not have to try them all; just work your way down until you find the one that works for you. Mar 2, 2024 · Go to the System Protection tab, click System Restore, and then follow the prompts to select a restore point from before the update. Here's how: in Device Manager, right-click (or press and hold) your touchpad driver > Update driver software Sep 2, 2024 · Both keyboard and touchpad work fine in BIOS (so isn't a hardware issue). Right-click on your touchpad driver and select Update driver from the menu. 3. Solution (How I have fixed it) : I have made a full Operating system Reinstall (*) and the integrated touchpad + keyboard was working. Apr 25, 2020 · I understand that the touchpad is not working. Although the problem occurs after an update, sometimes subsequent updates fix problems from previous updates. Jan 19, 2024 · The “HP laptop touchpad not working Windows 11/10” issue will happen if you disable the touchpad accidentally. I have uninstalled all updates, but the problem still persists. xx and install the version 18. The laptop that I use is a Lenovo Yoga 7i Pro X. Open Nov 18, 2023 · My touch pad stopped working recently. Jun 13, 2016 · Since upgrading my HP laptop to Windows 10 my touchpad has completely stopped working. Feb 8, 2016 · after a windows 10 update i can no longer use the touch pad on my hp stream. However the keyboard is working but i am not able to use the touchpad. Follow the instructions provided on the website to update your BIOS. Nov 5, 2019 · Select the box next to any updates you want to install, and then click Download and install. But no worries, it’s possible to fix. Hopefully some of you know the answer eto my problem. Only way in is to use a USB mouse and Keyboard. In august / sep upgraded to windows 10 and thats when the problems started!!! My touchpad has stopped working. Also, uninstall the keyboard in device manager and restart the computer. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you. Dec 3, 2021 · Description : HP ELITE X2 1012 G1 TABLET . Updating your BIOS can sometimes fix hardware compatibility issues. - Look for Mice and other pointing device and expand the List - Look for Touchpad driver then right-click it, and select Update Driver. If this is the case for your computer, it is possible you accidentally disabled your touchpad by pressing this combination on your computer. i have updated all the updates via HP support Assistent and the windows updater. Oct 31, 2023 · I had to reinstall windows for a HP 250 G9 6Q947ES which initially had Windows 11, I wanted to install windows 10, as I don't like windows 11, i downloaded media creation tool to my usb, configured bios to boot from usb, as soon as the windows 10 installation came up I could not use the trackpad, i was thinking maybe its because I had an May 18, 2022 · Welcome to the HP Support Community! I'd like to help! I see you are experiencing touchscreen issues with the HP Pavilion X360 Notebook. As you advised, I did a complete factory reset using the HP Cloud Recovery Tool method you linked me to. Jul 12, 2018 · As you mentioned the touchpad has stopped functioning after the BIOS update. Feb 25, 2018 · Touch pad is not working after reformat to windows 10 64bit make sure you have all the latest Windows updates. -Look for HID Touchpad driver that was installed. I tried with the Elan Touchpad for model 15s-fq1040ns instead, and used the Device Manager to change the drive to the file contained in SP111394, which is supposed to be the Dec 31, 2017 · In Windows this laptop's keyboard and touchpad do not respond after boot into Windows. See if HP Support Assistant can locate the correct Aug 25, 2022 · I've tried all of the basics (uninstall/reinstall, install old drivers [doesn't take], disable/enable, reinstalled Windows TWICE), but recently my touchpad has stopped working while in Windows. This can be done both manually and automatically. In such cases, manual intervention is necessary. It might be that you need to update the drivers for your touchpad. Is sometimes present even after a clean OS install. It updated the BIOS to F. Device Manager Although the recommended method to update the touchpad drivers is by using Windows Update, the touchpad drivers can also be updating using Device Manager. Jul 10, 2023 · Windows will ask you to confirm that you wish to uninstall the driver. I immediately updated it using the Windows Update setting. Oct 15, 2022 · You should downgrade to Windows 10 because Windows 11 has not been officially tested and released by <HP> and there are no drivers available. Make sure the Windows and HP support assistant updates are up to date. If you go to the mouse settings, in the ELAN section there is no option available to you, as if the drivers for the touchpad have been completely removed. So back to the same problem. They had to roll back, too. After confirming and uninstalling your keyboard driver, restart your computer. com/rx/66163/how-to-install-precision-touchpad-drivers-on-windows-10/ This will add extra touchpad options under Settings>Devices>Touchpad. I uninstalled Synaptics drivers and waited for windows to install his own drivers. If the upgrade is available for your device and you want to proceed, download and install it. In Windows, you can roll back driver updates in Device Manager. Update or Reinstall I2C HID Drivers Feb 21, 2021 · After the 20H2 update, my touchpad quit working. Some laptops have an Fn key function that disables the touchpad. Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. If the issue persists after turning it on, move to the next solution. No recent OS updates or installations. But in BIOS both keyboard and touchpad work perfectly, and also external keyboard and mouse works well. Aug 11, 2024 · Hi, I am Dave, I will help you with this. NET Framework update and even looked at the Event Viewer, thank you for your efforts in trying to resolve this issue, your efforts deserve to be recognized. Could occur after Windows Update or upgrade from Win 10 to 11. com site. If the external mouse is not working or you are not able to access one, follow the instructions below to navigate through your computer using the keyboard, very carefully. I have a few recommendations . I've Check For Computer Driver Updates. " inside I2C hid driver which has a yellow caution symbol below. I tried updating my os from windows 10 to windows 11 and even after updating, still touch pad is not working. But after 7 days, there was an automatic installation of updates and now they are not working again. - 8985189 My touchpad is not working Jul 30, 2015 · I uninstalled the old program from the computer and downloaded and installed the new one. Sometimes, other devices might conflict with the touchpad. a) Locate the touchpad driver. Any ideas? Jun 22, 2024 · To resolve the touchpad issue on your HP laptop after installing Windows 11, you can try the following steps. Brought my HP ENVY 17-j053ea Notebook PC early 2014, working fine running on windows 8. Apr 11, 2022 · Let's try a couple of steps and check if the issue persists. It found a problem, fixed it, but didn't fix the touchpad. care/2ihSeEb. Apr 23, 2021 · However, Windows 10 update has stopped working and the Microsoft Windows 10 update repair tool didn't fix it. HP and Microsoft work together to identify issues that may occur post Windows 10 updates. Here are the solutions you can try to fix the HP laptop Touchpad not working. Many Windows 10 users are reporting this problem as well. May 4, 2016 · First, try uninstalling the TouchPad from device manager, then restart the notebook. Dec 13, 2021 · In fact, even going back to Windows 10 has not resolved this problem for me. After clean installation of Windows 10 PRO X64 UEFI 21H2, all updates from Microsoft update library, touchpad driver from HP product support website touchpad does not work after OS restart. Feb 8, 2024 · Check for Physical Damage: Inspect the touchpad for any physical damage. Ever since I updated to Windows 11, my touchpad has stopped working randomly. Select Update Driver. I am not sure why that did not work for you. If that does not work, then uninstall that driver and try this driver instead: sp68122. First, you have to update the BIOS and then try to update the touchpad drivers. Symptoms of Driver Problems Feb 19, 2017 · I just want to note that the replacement of the "Intel Serial io driver chipset without connected standby support" driver which is available in the HP support for the HP Stream 11 solved my touchpad problem when I experienced problems after a fresh install of Windows 10 (which had been an upgrade from the original 8. - Select Search au Aug 29, 2023 · Select the box next to any updates you want to install, and then click Download and install. I'm really surprised Microsoft have not fixed this by now, its been a while. Adjust touchpad settings: Try increasing sensitivity under Settings > Bluetooth & devices > Touchpad. it was working fine all day and now it just stopped. Made sure the touchpad is enabled Reinstalled the keyboard Jun 22, 2022 · Windows Update switched the driver to a Microsoft generic one which is not working. First of all, when I unplug my USB mouse the pointer disappears completely. Ways to Fix Touchpad Not Working on Windows Laptop Why Is My Laptop Touchpad Not Working? The touchpad might stop working for a variety of reasons. Jan 30, 2019 · Please my hp pavilion x360 covertible 15br0xx keyboard and touch not responding after updating the driver,i have tried several means and its not working so please i need your help. Although not a real resolution but we need to recover productivity. Press Windows Key + I then select Devices. 3) If the updates are available, click on install and restart the Oct 21, 2024 · Go to Settings > Windows Update and check for any additional updates. Check for Conflicting Devices. 19. I connect a sub mouse and all works fine. Feb 23, 2021 · Sometimes this is after a few minutes, and sometimes after 2 hours of watching shows. Click Start -> Settings -> Devices -> Touchpad to open laptop computer touchpad settings window. Ensure the touchpad is enabled. Windows Update: Make sure that Windows is fully updated. Then I noticed, trackpoint is not working. I was reinstalling windows, and installed Synaptics drivers "19. I have the same issue with my MECER laptop and even went and took it in for a service and fixing , but the funny part is , is the fact that my laptop is almost brand new still but it's already been sent for repairs The new update to Windows 11 is causing a lot of problems for Jul 4, 2024 · After updating to the recent version of Windows 10, many HP users have reported that the HP laptop mouse is not working. After a Windows update, the first thing to do is update the mouse trackpad driver. It was working fine before the update, nothing else seems to be wrong and the touchscreen still works too. Jun 9, 2022 · If the jump to Windows 11 has caused some issues with your touchpad, here's how to get it working again. Fingers crossed! Regards, Aayush Mar 29, 2023 · However when I launched the computer as normal it wasn’t working again. My touchpad does not work ever since Microsoft installed an update to version 1607, my touchpad does not work. Check for Fn Key Combinations. Updates with a blue information icon are optional. If the problem with the touchpad is due to a bug in Windows, an update might fix the issue. I have tried updating drivers, including optional updated in Windows update, and nothing solves it. 3 Jun 4, 2020 · After restart the touchpad seemed to work ok but a popup said a restart was needed to complete update. Thank you for sharing some information, it seems that there are no known issues that have been received regarding the update causing this issue. Here are the most common causes: Sep 1, 2015 · I would suggest you to update the Touchpad driver. Touchpad wasn't working. please guide me Apr 7, 2020 · Click Check for updates and messages to scan for new updates. Nov 19, 2024 · Hi @GB115,. The best way to fix the HP mouse not working is to update the touchpad driver. Here is a document that shows how to update drivers that are not working correctly with Windows 10. Mar 11, 2025 · If your HP laptop's touchpad stopped working after a Windows 11 update and the I2C HID device has failed, follow these steps to resolve the issue: Check if the Touchpad is Enabled. You could try using the Windows Update Troubleshooting tool to fix the problem. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. The fix that worked for me: Go to BIOS > Main and change Touchpad settings from I2C to PS2 then restart your Sep 27, 2022 · Hi, After updating from Windows 11 21H2 to 22h2, my intergrated laptop keyboard has stopped working completly. I have updated Windows 10 with all available updates. So as to ensure there is antivirus protection I have installed MCafee free trial, which is running OK. but after applying all the windows update fix, the keyboard + touchpad wasn't working again :(. If I install a touchpad driver, It is not shown in device manager. I have tried cancelling the harsware acccelleration option. I could not try your fix as the I2C HID Device does not uninstall for me once the touchpad is no longer working. Hi Team, I'm facing Touchpad issues since 2022 after updating my windows10, while switching on Laptop I'm able to move cursor but after right clicking it not showing any popup, if I do left click or tried to open any file then I'm getting properties pop up of the file instead of running or open, I tried installing my HP sys driver again but still I'm facing same issues again. Press Win + I to open Settings. Also, I tried reset CMOS Oct 11, 2024 · In your description, your HP Pavillion x360 touchpad and keyboard are not working. If that didn't work, try using the generic driver that comes with Windows. 7. Mar 7, 2016 · Just upgraded windows 10 from 8. Use the easy, automated solutions below to fix keyboard, mouse, touchpad, and clickpad-related issues for HP laptops and computers. We are very disappointed with Windows 10 - 1909 Mar 28, 2019 · Restart your device and Windows will attempt to reinstall the driver. I've looked for mouse settings in settings - the touchpad does not show up. Repeat this to your mouse 2) Update drivers automatically Run hardware and Device troubleshooter Press Windows Key + S, enter troubleshoot and choose Troubleshoot from the menu. I currently use a USB mouse but this isnt a solution. I understand the issue with your touchpad not working after the Windows 11 update on your HP Pavilion x360 convertible 14t-dy100 could be caused by a conflict or corruption in the touchpad drivers or system settings. 2). I have also pressed the 'ESC' key on my keyboard when it starts up, and it works, where I then pressed the 'F11' k Jan 29, 2025 · Check Windows Update for any driver updates under Optional Updates. Scary stuff. After this date, devices without TPM 2. While I am using the laptop the keyboard or touchpad (but never both at the same time) will randomly stop working and I will need to restart the laptop in order to get them to work again. Press the down arrow to highlight Windows Update and press Jan 6, 2016 · HI there, I am praying someone can help me. 8. Windows updates typically handle driver updates automatically. For information on how to Jul 28, 2023 · Check for BIOS updates: Visit the HP support website and check if there are any BIOS updates available for your laptop model. However, if you’ve disabled automatic updates on Windows, the touchpad drivers on Jun 18, 2017 · I have an HP Pavillion x2 detachable win-10. Tried to reinstall the driver, but the touchpad isn't listed in my devices. Jan 7, 2025 · If your touchpad stopped working after a recent update, you might want to uninstall that specific update by going to Settings > Update & Security > Windows Update > View Update History > Uninstall Updates. Click the update name for a description, version number, and file size. Aug 1, 2015 · The version 19 seems to be having few issues such as the touchpad settings getting reset to default on each reboot and for very few people like you, the touchpad is not at all working. The Windows 10 Update may disable your trackpad scrolling function. 2. If I go into device manager in the 'mouse and other poiinting devices' section there doesnt seem to be an option for a touchpad. xx drivers and disable the automatic driver update for this Dec 21, 2023 · Hello, I have an HP Pavillion 15-inch gaming laptop. I tried installing application available on windows store for synaptic touchpad, that fails to install. Jun 14, 2020 · If this does not work then try this link: https://hp. Ran the troubleshooter. Dec 22, 2023 · My touchpad is not working after windows 11 update. Get HP customer support for troubleshooting and fixing issues with your laptop's touchpad, keyboard, mouse, and USB ports. Also, if you still have issues try updating the BIOS and touchpad drivers on your PC using HP support assistant. I have done the HP PC tests, failed the keyboard and the touchpad tests because, obviously, they aren’t working. Sometimes, updating the BIOS can resolve hardware-related issues. 1 operating system). If that doesn't work, reinstall the driver and let me know the outcome. Then the keyboard, mouse and touchscreen stop working,. - Still no functionality when I boot into Ubuntu. Sometimes, a damaged touchpad might not work properly even with updated drivers. Thank you for posting your query, I will be glad to help you. But fear not! As always, we’re here to help. Thanks. Restart your system after the installation to apply the changes. Dec 15, 2023 · Step 5: Now that you have uninstalled the touchpad driver, it’s time to install a fresh touchpad driver again. The touchpad had issues like this before but never this long or serious, and it’s with the same Code 10 issue. Verify touchpad functionality in BIOS/UEFI settings. After the update, everything seemed to work well except for the touchpad. Since you have a Acer do to the Acer website and see if they have a windows 10 update for your touchpad. 9. Step 3: Roll Back or Reinstall Windows Update. To do this, simply double-tap the upper-left corner of the touchpad. When i update bios and start the laptop it starts working till the next restart. In light of these potential causes, users must be familiar with methods to address and resolve touchpad issues on their HP devices. Also, ensure Windows is up to date. Once done proceed with these steps. Update Windows: Ensure that your Windows operating system is up to date. , Wi-Fi not connecting, sound not playing) System crashes or freezes; Performance slowdowns; Windows 10 and 11 generally handle driver updates automatically through Windows Update, but sometimes updates fail, or incorrect drivers are installed. Every time I use Chrome browser the cursor disappears after a while. May 20, 2021 · even when I boot from a USB with Windows 10 to install from scratch, the touchpad does not work within the install menus appear. If these steps don't resolve the issues, you may need to consider rolling back the Windows 11 24H2 update Touchpad stops working randomly. The only clue I had was that in Device Manager, under Human Interface Devices, there was "I2C HID Device Sep 20, 2019 · The reason I originally posted was that the trackpad/cursor issues became significantly worse and, in whole or in part, unresolvable after the Windows 10 version 1903 update. 19420 please help me sir I'm waited from too long time Feb 3, 2025 · If the problems started after a recent update or installation, consider performing a system restore to a point before the issues began. e; the gesture dont work, the tap to click and click drag doesnt work, even the touchpad buttons dont work quite a few times. Any help will be appreciated. described in the above fix and download the compatible touchpad driver for your HP laptop. After press the touchpad It can wake up keyboard backlight but no cursor appears. Even though in diagnostics the touchpad works perfectly there must be a fault somewhere preventing the touchpad being recognised when in windows OS and even when booting from Dec 22, 2024 · Whether you have a Dell, HP, Lenovo, or Asus laptop, these fixes will help you get your touchpad back to working condition. May 4, 2020 · After the installation of Windows 10, everything works fine until this particular update of Synaptics touchpad driver. Use HP Support Assistant for automated driver updates. I downgraded my windows 11 to windows 10, for a week my keyboard and touchpad started working again. I have tried disabling the touchpad drivers and reverting to the generic windows driver. Sometimes, Windows updates can include fixes for hardware issues. Apr 4, 2018 · I performed a BIOS update and suddenly my keyboard and touchpad have stopped working. Jan 3, 2018 · Hi, I have had the above laptop for a few weeks, at first the touchpad was fine, now it does not work at all. I have tried the power-on HP PC Hardware Diagnostics UEFI (as described in this this thread) and both devices performed perfectly. Oct 15, 2024 · Devices to stop working (e. c) Click on “Search automatically for Updated driver software” option. i can not even find the touchpad in the device manager. Oct 12, 2023 · 4). -Look for Keyboard and run the troubleshooter. Jul 15, 2019 · Hello, I have the same problem on my HP 840 G3. I have asked HP to look into it. I've tried device manager but its does not show up but when I plug in a usb mouse a HID compliant mouse registers. I have tried a multitude of things which som Nov 14, 2019 · Got it. Check touchpad settings in Windows Settings and ensure it's enabled. Is sometimes fixed temporarily but keeps reoccurring. Meanwhile, in trying to fix this problem I was trying different drivers. Dec 17, 2018 · The first thing to check is if your laptop has the Windows function key that enables/disables the touchpad. after updating to windows 10 21H1 it stopped working properly: sometimes it recognises more than one finger touching it ( as you can see in the dinamic icon) and it starts resizing pages Feb 20, 2025 · ISSUES: - I recently found answers to Synaptics touchpad issues, that are not on this forum - Lost user settings: momentum glide, pinch zoom, 2 finger slide for scroll, etc [called Synaptics Touchpad Enhancements] + Difficulty opening Synaptics Control Panel, and when open it, a dialogue box mentio Nov 22, 2023 · Problem/Issue: Integrated keyboard & Touchpad didn't work in windows 10 64 Bit OS . Then go into Microsoft Store app > My Library > Get Updates and expedite all Store app Updates, too, until no more are offered. Check if the touchpad is turned on, if not, turn the button to On under Touchpad. Moving the mouse onscreen become so slow, I tried reinstalling the driver but it didn't work and when trying to open Syntouchpad app I get this message : "This application is not supported in this system. If Windows Update says your device is up to date, you have all the updates that are currently available Nov 11, 2023 · Hello everyone,Two days after the most recent Windows 11 update (23H2), my touchpad has all of a sudden stopped working. Off topic, our Lenovo laptop suffered from "repair boot loop" issue after upgrading Win 10 - 1909. I have uninstalled the drivers and when restarted still not working. Windows update fixes minor bugs, provides improved security, and improves systems performance. May 5, 2022 · 7) Expedite install of all Windows Updates in Settings > Update & Security > Windows Update > Check for Updates, including needed restarts, then go back to check again until no more are offered. Click on “Browse my computer for driver” ” (do not select Search automatically for updated driver) and click the Browse button. My touchpad stopped working after I replaced my HP laptop's SDD and reinstalled Windows 10. 70 Rev. Dec 12, 2019 · Windows 10 Known Issues. Updates with a yellow information icon are recommended. I've restarted the computer. Update your touchpad driver. Drivers Were Removed And Replaced, Bios Was Updated, H/w checks out - F2 On Startup Keyboard And Touch Pad. The driver has been automatically uninstalled from my system. Restart Laptop Aug 22, 2024 · I have an hp probook 640 g1 which runs on Windows 11. . b) Right click on the Touchpad driver icon and click on “Update Driver software”. Dec 23, 2024 · Hello, thank you for your feedback on your issue here, it seems that you are experiencing a black screen when you use the touchpad the computer will then go black after the win11 update. To find touchpad devices, select Human Interface Devices or Mice and other pointing devices, then right-click (or press and hold) the device you'd like to update. I have looked on other threads to try and get an idea. Update Driver: Jun 5, 2024 · A driver conflict means that the installed software update unexpectedly affects how another piece of software functions. Feb 19, 2022 · Hello HP Community, I recently purchase a Freedos HP 240 G8 Laptop and installed Windows 10 Pro on it using a USB prepared from windows 10 downloaded from the Microsoft site. Jan 16, 2024 · Hi @JoShewa,. Check to see if you can use an external mouse. Type in the Search box the file path to your folder and click on Next. 1 and touch pad worked fine) the touch pad no longer works. Sometimes, system updates can include fixes for hardware issues. As soon as the driver is updated and I restart the laptop the touchpad becomes dead. 5. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. tech-recipes. What caught my eye is the poster mentioning that the driver for “ Intel Serial IO” fixed it, because when I view the properties of my yellow!triangled I2C HID Device, the location is given as "on Intel(R Aug 28, 2021 · Hp Envy x360 windows 10-64 Keyboard and TouchPad stopped working after upgrading to windows 10 I tried the whole sequence on the HP Troubleshooting Guide for both Keyboard and TouchPad and nothing solved the problem on Windows. If the touchpad on your HP Stream Notebook is not working after reinstalling Windows 10 Pro, you can try the following steps to troubleshoot and resolve the issue: Aug 9, 2015 · Here is a link to your Synaptics TouchPad driver for Windows 10. Here's the steps you can try, first let's work on the issue with the keyboard. Also ensure Windows is up to date. From the past few months my touchpad is not properly working, i. Update your Notebook computer to the latest BIOS from HP. -Click Troubleshooter then Additional troubleshooter. I tried to fresh install from cloud Windows 10 like factory settings, also the same problem came. Go to Settings > Windows Update and check for available updates. Both work in the HP Hardware Diagnostics UEFI and BIOS, but once Windows loads the cur Apr 5, 2020 · Operating System: Microsoft Windows 10 (64-Bit) Hi, I had a problem of my hp envy laptop touchpad which occurred few days ago. The system should find the driver in your folder and update. After this, I have found that the touchpad no loger appears in the Elan box in advanced mouse Mar 21, 2025 · 9 Ways To Fix HP Touchpad Not Working Issue. Nov 3, 2021 · This post on Reddit, "Windows 10 does not detect touchpad (not shown in device manager)" seems promising, although it's two years old. Visit the HP support website and look for any BIOS updates available for your HP Pavilion X360. So, you should try re-enabling the touchpad feature first. 6. One solution would be to uninstall the Synaptics driver version 19. I performed another BIOS update of the same version and no difference. Aug 2, 2019 · Restart your device and Windows will attempt to reinstall the driver. Here's how: in Device Manager, right-click (or press and hold) your touchpad driver > Update driver software Dec 4, 2024 · TLDR: Touchpad not working, I2C HID device driver responsible for the touchpad has failed and keeps failing for months after driver and windows updates, older drivers do not solve the issue, BIOS tests reveal nothing, BIOS update did nothing, do not know if it is the hardware. Dec 26, 2021 · Try installing the Microsoft precision touchpad driver: https://www. Feb 11, 2017 · Hi, I am using a HP Pavilion x360 convertible running windows 10 64 bit. I hope this helps. Issue went away until I installed the last Windows 10 updates. Jan 7, 2024 · If your HP laptop touchpad is not working in Windows 11/10, the issue might be the touchpad driver. Once the computer finished restarting from the installation I went to a page online and it worked perfect. Follow the steps below to update the driver: a) Press Windows and x key together and select Device Manager. Both work in the HP Hardware Diagnostics UEFI and BIOS, but once Windows Feb 18, 2020 · Hi Bill. Compare the latest drivers available for downlo. I have uninstalled the touchpad drivers and reinstalled them. May 30, 2024 · BIOS Update. This generally happens every couple of days. Trackpoint has started to work, but like @up said, I lose multitouch. 1). HP Support Assistant: Use the HP Support Assistant to check for any BIOS or driver updates specific to your HP Envy x360 that could be required after the Windows update. Both devices work during booting but stop working when I get to the login screen. Sep 25, 2020 · Hi, have a HP Envyx360 and have been having an issue with the keyboard and touchpad working. Refer this article to know more information about using the HP support assistant. Confirm whether the touchpad turned itself off during the installation process. This should allow the system to install compatible drivers. 1. 0 will not be able to upgrade to Windows 11, and will no longer receive security updates. If the issue started after a specific update: Open Settings > Windows Update > Update history > Uninstall updates. It is under hidden driver and shows a device status- This device is not Nov 14, 2024 · If available, download and install the latest drivers for your touchpad. I was not able to roll back my version of Windows. I have tried a lot of Lenovo Sep 9, 2020 · Step 2: Expand Mice and other pointing devices. External Keyboard and Mouse: Apr 12, 2021 · To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. I have installed all versions of touchpad drivers. 1. i have downloaded the driver from hp and from synaptics and neither one works. I checked the device manager and i see "This device cannot start. As you see I use my laptop’s trackpad but it is barely responding. Now the troubleshooter is broken. 0. After few Commenting two years later, but stumbling across your post enabled me to fix my touchpad after three days of banging my head against a wall. I used HP Support Assistant to scan for BIOS update, but it said my laptop is current. Unfortunately HP only offers Windows 10 drivers despite my model HP Omen 17-an101na running Windows 11, so there are no updates from HP. I've tried double tapping the left corner - no change. Navigate to Bluetooth & devices > Touchpad. Roll back addressed the issue. Open Device Manager: Right-click on the Start button and select "Device Manager". -Choose an old driver and use it. Apr 8, 2023 · Sometimes 3rd party software can conflict with Mouse and therefore, you may experience Touchpad is not working issue. May 23, 2016 · Since upgrading my HP laptop to Windows 10 my touchpad has completely stopped working. Update my system, update to date from system settings as well as by HP support . When I restarted I was back to square-1 and the touchpad no longer worked. Method 5: Enable Touchpad from Settings. I have gone in Device Manager and searched for drive updates, there are none - I am apparently running the best driver available. After the downgrade, the touchpad st Feb 16, 2018 · Keyboard and TouchPad stopped working after upgrading to windows 10 build 16229. To open HP Support Assistant, double-click the HP Support Assistant icon . Changed the Windows but of no use. Oct 27, 2015 · Hi, I did a fresh install of Windows 10 on my Stream 11 also and the touchpad did not work after the installation until I installed the chipset drivers from the hp. I will try to help you. Sep 14, 2022 · Fix 2. 49), no matter how I move my finger on the touchpad, the cursor goes to one of the corners of the screen. Feb 18, 2024 · go to Start > Settings > Update & Security > Windows Update and select Check for updates. Open Device Manager. The following combinations are some common function keys that enables/disables the touchpad in Windows 10: Fn + F5 / Fn + F6 / Fn + F9 / Fn + F3. system is up to date including bios. I noticed that you tried the automatic search for updated drivers and tried uninstalling the latest . Jan 22, 2018 · It was noticed on 22nd after Windows 10 updates. Even the cursor is not showing. Jan 12, 2025 · in my HP laptop touchpad is not working after windows update. However, when completing the boot into Windows (immediately signs into user because there is only one user set up and no Aug 24, 2022 · Microsoft provides a series of updates to their customers. Scroll down and click Additional mouse options. Try updating the touchpad driver. Check for Windows Updates: Ensure that your Windows 11 operating system is up to date. Follow the on-screen instructions to update the driver online. In order to Fix HP Touchpad Not Working in Windows 10, you need to perform a clean boot in your PC and diagnose the issue step by step. nuiy igho zmypm crvi invt siyjx ifdx zgheg voltvd mvcvw skusud wxwua dygi nro uqzc